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Change a Nonauthoritative Company to an Authoritative Normalized Company

Important! Normalization rules apply to all tenants and public data that are associated with a service provider. Verify that the user completing this task belongs to a role in which reconciliation management access is enabled.

You can map collected companies to only authoritative companies in the Normalized Company list on the Company Normalization page. Product-defined companies in the Normalized Company list initially have a nonauthoritative status. You can change a product-defined company that is in the Normalized Company list to an authoritative normalized company, to which you can map collected companies.

Note: Only company normalization rules for discovered collected companies affect Hardware Reconciliation.

To change a nonauthoritative company to an authoritative normalized company

  1. Click Directory, List Management.
  2. On the left, expand Normalization and select the normalization type.

    The discovered collected values and the normalized values appear.

  3. Clear the Show only Authoritative records check box in the Normalized Company section.
  4. Click Go in the Normalized Company section.

    The collected product-defined companies that are nonauthoritative and not yet mapped to an authoritative company appear in the normalized list with an Override icon next to the company name.

  5. Click the Override icon to the left of the nonauthoritative company that you want to change to an authoritative company, in the normalized list.

    The nonauthoritative company changes to an authoritative normalized company.

  6. Map a collected company to the new authoritative normalized company before performing any other action in the Normalized Company section.

    Note: The company is not saved as an authoritative company until at least one collected company is mapped to the new authoritative company.

    The new authoritative normalized company and its normalization rule are saved.

More information:

Define Company Normalization Rules

Company Normalization Rules