Troubleshooting › Fixing Problems with Network Printers › Checking ADROUT

Checking ADROUT

ADROUT could be corrupted. If ADROUT is corrupted, it is unlikely that your only printer-related problem will be the inability to print to network printers. Verify the following:

• Able to print to system printers
• Whether recovery seems to be working
• Result of issuing the commands DIS OUT STA, DIS OUT DEST, and similar commands

If ADROUT is corrupted, follow these steps:

1. Close the file.
2. Back it up using VLSUTIL and a straight dataset backup. (This step may be useful in determining what caused the corruption.)

   Note: Before performing the next steps, make sure you have a CA Ideal member containing a DEFINE OUTPUT DESTINATION command for each destination, because running these jobs deletes the Destination Table.

3. Run VLSUTIL FORMAT function
4. Run SCPSUTIL INIT function
5. Recycle CICS.

If taking these steps resolves the problem, try to determine the cause of the problem. Look for storage violations, internal errors, and abends that may have occurred around the time the problem with printing started. Were any utilities like SCPSUTIL or VLSUTIL run that would have updated ADROUT in some fashion?