Configuring the Broker and Server › Enterprise Communicator (PEC) › The Fully Qualified Domain Name as Node Name

The Fully Qualified Domain Name as Node Name

CA Harvest SCM requires Name to IP Address resolution when establishing a connection from HClient to HServer, HClient to HAgent, and HAgent to HServer. By default, the product uses hostname (shortname, nodename) resolution when creating these connections.

In an environment where hostname resolution is not supported across the entire network and Fully Qualified Domain Name (FQDN) is the only name resolution infrastructure provided, it is necessary to enable the use of FQDN in the product components that require it.

On every computer running a remote agent or server (only required on computers running remote agent or server), define RT_FORCE_NODE_NAME as an environment variable and set its value to the FQDN of the computer.

For example, if the computer's FQDN is m1.company.com:

Windows

In Control Panel, System, Environment Variables, add, as a SYSTEM VARIABLE, the variable RT_FORCE_NODE_NAME with a value of m1.company.com.

UNIX

Add RT_FORCE_NODE_NAME=m1.company.com; export RT_FORCE_NODE_NAME to the USER PROFILE for every product user on the computer or the SYSTEM PROFILE.

Important! When RT_FORCE_NODE_NAME is defined on a remote agent computer, its value must be used as the agent's computer name for all product utilities that connect to the agent.

For example, if RT_FORCE_NODE_NAME is defined with the value of m1.company.com:

• Using the Workbench, log in to the agent using m1.company.com as the agent computer name.
• Using the hco command, check out a file to the remote agent using m1.company.com as the agent computer name.

  hco ... -rm m1.company.com ...
  

Important! When RT_FORCE_NODE_NAME is defined on a broker computer, its value must be used as the broker name for all product utilities that connect to the broker.

For example, if RT_FORCE_NODE_NAME is defined with the value of m1.company.com:

• Using the Workbench, log in to the broker using m1.company.com as the broker name.
• Using the hco command, check out a file using m1.company.com as the broker name.

  hco -b m1.company.com ...