The Standard Problem Tracking lifecycle lets management track when a modification request was created, the length of time taken to investigate the problem information, and the disposition of that investigation.
The lifecycle can be used as a stand-alone project or can be added to another lifecycle. With a stand-alone project, requests are initiated in one project for all projects and then moved to the appropriate project when ready to be fixed. This is particularly helpful when maintaining one version of a product while working on the next version. The fix might be needed in either version or in both. By generating the request in a stand-alone project, you can select its destination.
The Standard Problem Tracking lifecycle has no views because it is unnecessary to see or change any repository items; all of the information being tracked is in the forms and packages.
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