Use the Default Process Mapping screen to assign process mappings to workflows. The product uses the processes specified in these mappings to implement the tasks of workflows.
Note: You can override these default assignments when you define default mappings for a universe.
To access the Default Process Mapping screen, go to Adminstration, Workflow Settings, Default Process Mapping. The screen has the following sub-sections:
Lists business workflows related to certifications.
Lists business workflows related to self-service requests.
Lists business workflows related to configuration changes implemented from CA GovernanceMinder client tools.
Each row represents a type of business workflow. A drop-down list displays available process mappings for that type of workflow.
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