Programming Guide › Customizing Business Flows › How to Customize Workflow Processes › Create a Custom Process Mapping

Create a Custom Process Mapping

When you apply a custom process mapping to a workflow, or define it as a system default, the product invokes the custom processes you specify to implement worklow tasks.

Follow these steps:

1. (Optional) If you want to customize workflow process mappings for the certification template wizard, go to Administration, Settings, Property Settings, and set the following properties:

   campaign.settings.allowModifiedCampaignProcesses

   Determines whether users can specify custom process mappings for individual certifications.

   campaign.settings.allowModifiedCampaign

   Determines whether users can specify custom campaign process mappings.

2. In the Portal, go to Administration, Workflow Settings, Workflow Process Mapping.

   The Process Mappings Administration screen appears. The table lists previously defined custom process mappings.

3. Specify settings for the new mapping under Add Process Mappings. The following fields are not self-explanatory:

   Workflow Type

   Specifies the category of workflow to which the mapping applies. The mapping only defines processes for tasks in the specified type of workflow.

   Flavor

   Defines the specific workflow to which the mapping applies.

4. Click Add.

   The Edit Process Mappings screen appears. A table lists the following information for all possible tasks of the workflow:

   Type

   Specifies the type of task that is mapped in each row of the table. The values in this column correlate to the value of the Implements parameter in Workpoint processes for the task.

   Process Reference

   Specifies the Workpoint process that is mapped to the task. CA GovernanceMinder invokes this process to implement the task. The drop-down list displays only Workpoint processes in the CA GovernanceMinder database whose Implements parameter value matches the task type.

   By default, the Edit Process Mappings screen displays the default mapping of tasks to standard workflow processes.

5. Click the Process Reference drop-down list beside a task, and select the custom process you defined.

   The task is mapped to the custom process. Workflows that use this mapping invoke the custom process to implement the task.

   Repeat this step to map custom processes for any or all tasks in the workflow.

6. Click Add.

   The process mapping appears in the table. You can apply this mapping to business workflows of the referenced type to implement modified behaviors.