Reference Guide › CA GovernanceMinder System Properties › Business Flows › Escalate Property

Escalate Property

This property is used for filtering the escalate option user list, and contains the following options:

tms.escalate.filter

Default escalate filter.

Example:

tms.escalate.filter=GFilter=(Organization=$$owner.Organization$$)

tms.escalate filter.TicketType.SAGE.ChangeApprovalParentTicket

Ticket type filter.

Example:

tms.escalate.filter.TicketType.SAGE.ChangeApprovalParentTicket=GFilter=(Organization= cookingdept)

tms.escalate.filter.LinkUser-Role

Ticket name filter.

Example:

tms.escalate.filter.LinkUser-Role=GFilter=(Email=ssimhi@eurekify.com)