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Client Tools Connector Configuration Files Removed During Upgrade

Symptom:

After I upgrade CA GovernanceMinder and run the migrated connector, the connector does not point to the specific endpoint and generates a log error.

Solution:

During the upgrade process, when you uninstall the Client Tools, you remove the connector configuration files. Before you start the CA GovernanceMinder upgrade process, backup the connector configuration files. After the upgrade is complete, reapply the backed-up connector configuration files.

The default connector configuration files are located in the following folder:

RCM_install\Program Files\CA\RCM\Client Tools\Software\Converters\CA\conf