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View the Transaction Log

The CA GovernanceMinder Transaction Log (TxLog) provides detailed information about actions taken in the CA GovernanceMinder server. The transaction log also records all changes to user, role, and resource entities.

A table summarizing transaction log entries is located in the Developer Resource directory of the CA-RCM-rel#-Language-Files.zip file of the CA GovernanceMinder installation package.

When you first open the Transaction Log page, the table is empty and you can view a filter that you can use to select which transactions you want to view.

Note: To register changes made through the Client Tools in the transaction log, configure the Client Tools to work in Connected Mode, and save the configuration with the  ‘Use modification service’ check box enabled.

To view transactions in the Transaction Log table

  1. In the CA GovernanceMinder Portal, go to Administration, Transaction Log.

    The Transaction Log screen opens.

  2. (Optional) Filter the data you want to view in the Transaction Log table by filling out the following two fields:
    <Column>

    Select the object that determines which transactions are viewed in the Transaction Log table. You can filter on the following options:

    • Source: The subsystem where the transaction originates
    • Owner: Owner or ticket ID
    • SData1
    • SData2
    • SData3
    <text box>

    Enter any data that may appear in the selected column to further filter the transactions. The text is case-sensitive.

  3. Click OK.

    The requested transaction logs appear in the Transaction Log table.

  4. (Optional) Click Delete All to delete all the transactions currently saved by the system.