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Debug Workflow Processes

Use the Workflow Debug screen of the Portal to track and analyze the execution of business workflows. You can analyze the items a workflow generates.

To debug workflow processes

  1. Go to Administration, Workflow Settings, Worfklow Debug.

    The Select Business Flow pane lists recent workflows. You can filter or sort this list by various parameters.

  2. In the Select Business Flows pane, click a workflow.

    The Select Task pane lists the component tasks of the workflow. You can filter or sort this list by various parameters.

    These tasks also appear in a table at the bottom of the screen. This table shows more details about each task, using the following fields:

    Task Type

    Indicates the type of task. The task type correlates to the CA GovernanceMinder class invoked by the Workpoint.process.

    ParentID

    Indicates the sequential number assigned to the workflow by CA GovernanceMinder

    TaskID

    Indicates the sequential number assigned to the task by CA GovernanceMinder

    JobID

    Indicates the sequential number assigned to a Workpoint job when it is created. This value also indicates the database that is used to store and track the job. Typically this is the CA GovernanceMinder Workpoint database.

    Entity1

    Indicates the focal entity of the task. When the focal entity is a user, two columns display both the login and personID.

    Entity2

    Indicates the second entity of the task. Typically this is the second entity of a link under review.

    Result

    Displays the result of the task.

  3. In the Select Task pane, click a task.

    The Select Context pane lists Workpoint jobs that handle the task. You can filter or sort this list by various parameters.

  4. In the Select Context pane, click a job.

    The Select User Action pane lists user actions that the job generated. You can filter or sort this list by various parameters.

    These user actions also appear in the Edit User Action pane. You can approve or reject the action, and track its effect on the workflow.