A business workflow is a set of related tasks that fulfill a business requirement, such as certifying user privileges, or requiring approvals for privilege changes.
Business workflows implement a company's procedures for determining compliance with internal and external policies in CA GovernanceMinder. Implementing these procedures in CA GovernanceMinder can help ensure that a company has a reliable and repeatable method for validating compliance.
For example, a company wants to perform a quarterly audit of their employees’ access to company resources. The compliance officer initiates a certification that requires managers to certify the privileges of their direct reports. The compliance officer further requests that resource owners approve any rejected privileges for the resources they manage. In this example, the certification and approval steps comprise a business workflow. The company can initiate that workflow on a quarterly basis, or more frequently, as required.
You can define business workflows for the following activities:
Note: Self service requests are initiated through the Role Management tab in the Portal.
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