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Disabling IPv4 on Windows 2008

If you remove the IPv4 stack from Windows 2008 by using "netsh interface ipv4 uninstall", the CA GovernanceMinder installer fails to connect to the database.

Workaround

Disable IPv4 by clearing the IPv4 layer check box in the network properties page.

BPR Fails When Assigning Roles During Violation Check

Symptom:

When I assign roles to a user while a Business Policy Rule (BPR) is running and checking for violations, the initial run is successful. When I repeat this action a second time, an exception occurs in the application server console, and no violation is returned.

Solution:

Clear the Portal browser cache before running the next BPR.

Client Tools Connector Configuration Files Removed During Upgrade

Symptom:

After I upgrade CA GovernanceMinder and run the migrated connector, the connector does not point to the specific endpoint and generates a log error.

Solution:

During the upgrade process, when you uninstall the Client Tools, you remove the connector configuration files. Before you start the CA GovernanceMinder upgrade process, backup the connector configuration files. After the upgrade is complete, reapply the backed-up connector configuration files.

The default connector configuration files are located in the following folder:

RCM_install\Program Files\CA\RCM\Client Tools\Software\Converters\CA\conf