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DBMS Troubleshooting

Problem

User Action

Unable to connect to Oracle.

  • Ensure that Oracle is running.
  • Ensure your ORACLE_SID environment variable is correctly set.

A DBMS upgrade has just been performed.

 

  • Ensure the IT scripts have the correct DBMS link libraries after upgrade.
  • Ensure that DBMS directory references in IT scripts are correct after upgrade.
  • Ensure that pre-compilers have not changed.
  • Ensure mkdbs.bat was executed to update the DBMS-specific link library CA Gen supplies.
  • Ensure your application restarted.

The following Oracle DBMS error was received:

Invalid id/password

  • Ensure the DBNAME in the target definition has connect and resource capabilities to Oracle.