If the problems occur during a manual or automatic file transfer, you may not be able to complete the action. You can obtain more information by running the command-line version of the command and can add the trace option, -b parameter.
Trace creates a file that records the transactions. Use trace under the direction of your support representative.
Use the trace parameter with the DOWNLOAD or UPLOAD commands.
Only use this option when troubleshooting because it slows the file transfer. The trace option creates an ASCII file with the command name and a LOG extension. For example, upload with the trace creates upload.log. The trace files are in the directory containing the command and are overwritten every time you run trace. To save the file, rename it, or copy or move it to another directory.
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