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Rationale for User Task Support

User task support focuses the development on a client-level application that supports the work flows of end users. To that end, user task analysis is not limited to the man/machine interactions. It includes looking at the work flow of the user, under both normal and abnormal conditions, to determine the required behavior of an application that supports that work flow.

User task analysis helps you to understand:

User task design helps the developer to create the user interface design required to produce the desired behavior.

The combination of user task analysis and design yields the following benefits: