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Geographical Location

If the application is to be used in more than one country or region, cultural differences will have to be kept in mind.

Cultural differences can manifest themselves in many ways, including different character sets and keyboards, the relevance of examples, different terminology, and different idioms, to name a few.

From this, it can be seen that different classes of user will have different requirements. For example, some users may require a different interface or extra help.

It is a good idea to interview several different users when performing user task analysis to ensure that you accommodate all relevant issues of experience, usage and culture.