As troubleshooting information can vary based on your environment, this appendix contains troubleshooting information for each Build Tool environment.
The following problems might occur when using the Build Tool on all supported systems. Follow the recommendations provided in the action sections to recover normal operation.
Symptom:
A connection timeout occurs when processing a remote build from a Build Tool Client. This is usually indicated in the Build Tool Client message panel with a “Building” statement that is not followed up by a “Build complete” statement.
Reason:
If your PC running the Build Tool Client is outside the network where your server is running the Build Tool Server, the listener socket established by the Build Tool Server cannot be reached by the Build Tool Client. There could be several issues related to being outside the network that can prevent the Build Tool client from reaching the listener socket within the Build Tool server, including firewalls and network access restrictions.
Action:
Ensure that your PC running the Build Tool client is within the network where your server is running the Build Tool Server.
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