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Using Facilitated Sessions in Analysis

Facilitated sessions (also known as user workshops) provide an environment for people from the business community (users) and the information systems community (systems professionals) to collect, review, and agree on information quickly and interactively.

In analysis, the results of facilitated sessions help to produce a business model that feeds directly into design, as shown in the following illustration:

Facilitated Sessions in Analysis

The primary uses for facilitated sessions during analysis are: