Troubleshoot the SSL Connection to the LDAP User Directory

If you encounter a problem connecting to the LDAP user directory using SSL, check the following:

Make sure you can connect to the user directory without using a secured connection.
Be sure SSL is enabled for the LDAP server you are using.
Check that the SSL port of the LDAP server is reachable from the Federation Manager host.
Ensure Federation Manager is pointing to the directory that contains the certificate database files.
Make sure the certificate database directory contains the cert7.db and the key3.db files.
Verify that the LDAP server configuration (including port), the connection credentials and the search root are configured correctly in the Federation Manager UI.