Troubleshoot the SSL Connection to the LDAP User Directory

The list following specifies actions you can take when you encounter problems connecting to the LDAP user directory using SSL:

Verify that you can connect to the user directory without using a secured connection.
Verify that SSL is enabled for the LDAP server you are using.
Verify that the SSL port of the LDAP server is reachable from the Federation Manager host.
Verify that Federation Manager is pointing to the directory that contains the certificate database files.
Verify that that the certificate database directory contains the cert7.db and the key3.db files.
Verify that the LDAP server configuration (including port), the connection credentials and the search root are configured correctly in the Federation Manager UI.