Publish IT Metrics to Mobile Devices › Understand CA Executive Insight Concepts › Dashboards

Dashboards

A dashboard provides a visual overview of business indicators that have been grouped for a specific purpose. For example, business indicators can be grouped to show the following values in a dashboard:

• Daily performance measurements for a specific line-of-business
• Real-time health of critical servers
• Customer experience of each geographic business segment

To create a dashboard, you assign the business indicators that you want to display in the dashboard to a category. For each category and business service created in the CA Executive Insight application, the application generates an on-the-fly dashboard of the business indicators that are assigned to that category.

From a dashboard, users can drill down into the details of a business indicator and can do the following:

• View the current, high, low, and average value of the business indicator
• Compare the current value of the business indicator with its previous value based on absolute value or percentage
• Know how long an SOI service metric has been in a particular state
• Identify trends that are based on historical information over different time periods
• Access annotations created by other users and add their own annotations
• Access historical data to know the average number of users that were recorded as logged in per hour over the course of one week