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Customize the Basic Business Indicators

After selecting metrics to use as basic business indicators, you can optionally customize the business indicators. For each business indicator, you can assign categories, specify a description, add custom branding, or change the business indicator name, visualization details, or measurement details.

Note: You cannot change the metric that the basic business indicator corresponds to.

Follow these steps:

  1. Log in to the Admin UI.
  2. Click Business Indicators under the Admin tab.

    The Business Indicators page opens.

  3. Click the name of a Business Indicator to customize.

    Note: You can use the filters to search for a specific indicator.

    The indicator details page is displayed.

  4. Update the information in the Information section as required:
    Name

    Defines the name of the business indicator.

    Limits: Up to 255 characters.

    Description

    (Optional) Defines a description for the business indicator.

    Limits: Up to 512 characters.

    ID

    The internal identifier for the business indicator.

    Owner

    Owner name that created the business indicator. Updates by a different user do not change the owner details. This is a read-only field, and cannot be modified.

    Created/Modified

    The machine time stamp when the business indicator was last created and/or modified. This is a read-only field, and cannot be modified.

  5. Specify a Title Image to assign graphics to business indicators. A default logo library is available or you can specify your own meaningful graphics. The graphics must be PNG, JPG, or GIF file types. The minimum size is 50 pixels by 30 pixels. The maximum size is 800 pixels by 500 pixels.

    Note: A PNG-24 with transparent background is highly recommended.

    Click the 'Add Image' button to select a custom image for the business indicator.

  6. Assign categories to the business indicator in the Organization section as required using the arrow icons. You can also drag and drop categories.

    Note: Before you can assign a business indicator to a category, you must create the category.

  7. Update the information in the Measurement section as required:
    Type

    Indicates the type of business indicator.

    Source Name/Path/Connector

    Specifies the name, path, and connector of the source.

    If CA Executive Insight cannot verify the Source Path from the source connector, CA Executive Insight will display problem message(s) indicating 'Metrics not found for metric path: <metric path name>' or 'There is no measurement data for this business indicator. There may be a problem with the source connector.'

    For an APM or CSV metric, you can edit the Source Path field to supply the correct path. For CSV, you should change the source path before the new data is uploaded to CA Executive Insight, so that the new source path in the CSV file can be validated. SOI, CA Infrastructure Management, CA Capacity Command Center, and the web services will automatically update and the source path is then read only.

    Frequency

    Indicates the frequency of the polled value.

    Calculation Type

    Indicates the calculation type of the business indicator. Options are Average Aggregation and Sum Aggregation.

    Note: Calculation Type is not available for Business Indicators from CA SOI data connector.

  8. Update the information in the Visualization Type and Visualization Details sections as required:
    Default Duration

    The default time range that is used when a business indicator chart is drawn. The graph on the dashboard also displays the data based on the default duration. The duration is based on the connector type that the indicator belongs to. For example, 1M for CC BI, 1D for CEM BI, and 1H for all other BIs. The default duration can be changed from its default to one of the supported durations.

    Units

    Specifies the unit of measurement that is displayed in the Mobile Application. Many default options are provided so you can easily select a unit of measurement. Some options include each, percent, currency (dollars, euros), data (bits, bytes, kilobytes), data rate (bits/second, megabits/second, gigabytes/second), time (milliseconds, minutes), time rate (/millisecond, /hour). You can also specify no units of measure or a custom unit of measurement specific to your organization.

    Display Decimal Values

    If unselected, real number values are rounded off to the nearest integer. If selected, values are display in decimal digits to a precision of two. For example, 983.575 is shown as 983.58. See the 'Status/Value - Status Thresholds' field description for details.

    Value Modifier

    Allows you to change the business indicator value that is collected from the metric source to another value using a customizable expression. Use any expression that is supported by exp4j.

    Note: The exp4j Java library allows you to create custom operations and functions for use in mathematical expressions. Use a variable (x) to represent the source data value. Additionally, do not use expressions that result in division by zero to prevent errors when the data is processed.

    Visualization Type

    Select from the available Visualization Type options, to determine the type of 'widget' to be used when the business indicator is displayed in a dashboard. Options are Line Chart, Status/Value, and Gauge.

    Line Chart

    CA Executive Insight automatically formats the line chart.

    Status/Value - Status Thresholds

    Selecting the Status/Value display options enable you to specify Status Thresholds. No Thresholds is the default, and then no further values are necessary.

    If you select 'Larger values are good' then Threshold values appear, enabling you to enter the Caution and Danger values that are meaningful for your organization. Then, the Good value is automatically all values above the Caution threshold value.

    If you select 'Smaller values are good' then Threshold values appear, enabling you to enter the Danger and Caution values that are meaningful for your organization. Then, the Good value is automatically all values below the Caution threshold value.

    Gauge Display Settings

    Specify the minimum and maximum values, and optional threshold settings, for the gauge widget. See the 'Status/Value - Status Thresholds' field description for further details.

    Note: If you selected Calculation Type of Sum Aggregation, then the values entered here are per minute.

    Note: The Visualization Type, Units, and Display Decimal Values are not available for Business Indicators from SOI data connector.

  9. Click Save.

    The changes are saved.

  10. Repeat the previous steps to update the remaining basic business indicators as required.

    CA Executive Insight publishes IT metrics as business indicators to a mobile device.