Install CA Executive Insight on Windows › Install CA Executive Insight on Windows › Verify System Requirements

Verify System Requirements

Verify that the following system requirements are filled before you install CA Executive Insight:

Server Requirements

The following platforms are supported:

• Windows 2008 64-bit
• Linux Red Hat 5 and Red Hat 6 64-bit

Data Source Requirements

The following CA Technologies product versions are supported:

• CA APM 9.0.x and 9.1.x

  CA Executive Insight can retrieve CA Introscope® metrics from an Enterprise Manager in a standalone environment or a Manager of Managers (MOM) Enterprise Manager in a clustered environment. If the APM instance is connected to Transaction Impact Monitors (TIMs), Customer Experience metrics also are available.

• CA Introscope® 8.1.1, 8.2, 9.0.x and 9.1.x

  CA Executive Insight can retrieve CA Introscope® metrics from an Enterprise Manager in a standalone environment or a MOM Enterprise Manager in a clustered environment.

• CA CEM 4.5

  CA Executive Insight can retrieve customer experience metrics from a Customer Experience Manager instance.

• CA Service Operations Insight 3.0

  CA Executive Insight can retrieve the business service hierarchy and service metrics from CA SOI.

• CA Capacity Command Center 2.1.0

  CA Executive Insight can retrieve the group hierarchy from CA Capacity Command Center and the corresponding efficiency metrics.

Mobile Requirements

CA Executive Insight is a web application that is designed to run on any mobile platform with a browser that supports WebKit. The supported browsers include Safari, Google Chrome, or Android.

CA Executive Insight is certified on the following mobile devices:

• Android 7 and 10-inch tablets running Android OS 4.x, such as Google Nexus 7 running Android 4.1 and Samsung Galaxy Tab 2 running Android 4.0 with the Chrome browser.
• Apple iPhone 4, iPhone 4S, and iPhone5 running the Safari browser with iOS 6.1.
• Apple iPad 2, iPad 3, and iPad 4 running the Safari browser with iOS 6.1.

  Note: CA Executive Insight 2.0 and 1.3 do not support iPad 1.

• Smartphones running Android 2.3 such as HTC Incredible 2 running the default Android browser that is shipped with the OS.
• Smartphones running Android 4.x, such as Samsung S2 or Samsung S3, Samsung Galaxy Nexus, with the Chrome browser.

  Note: CA Executive Insight 1.3 and 2.0 do not support Blackberry Playbook.

CA Executive Insight supports administrators running the mobile user interface on the following desktop browsers:

• Safari 5.1.x
• Google Chrome 25.x

  Note: The preceding platforms have been certified at the time of General Availability (GA). Given rapidly changing technology, for current information regarding platform support, see the CA Executive Insight Support web page at http://ca.com/support.

Admin UI Browser Requirements

To administer CA Executive Insight, log in to the Admin UI using a browser.

The Admin UI is certified on the following browsers:

• Internet Explorer 8 and 9
• Firefox 19.x

Note: The preceding browsers have been certified at the time of General Availability (GA). Given rapidly changing technology, for current information regarding browser support, see the CA Executive Insight Support web page at http://ca.com/support.

Supported Security Standards

CA Executive Insight complies with the FIPS 140-2 standard.