Publish IT Metrics to Mobile Devices › Configure Connector for CA Capacity Command Center › Understand CA Capacity Command Center metrics representation within CA Executive Insight

Understand CA Capacity Command Center metrics representation within CA Executive Insight

The CA Capacity Command Center metrics data selected for viewing on mobile devices is converted into CA Executive Insight business indicators and aggregated hourly and daily before they can be viewed.

Currently, CA Executive Insight represents two metrics of the CA Capacity Command Center's Efficiency category:

RxEfficiencyScore

This is presented as EfficiencyScore within CA Executive Insight.

RxEfficiencyScoreByOptimizationCategory

The Under value is presented as EfficiencyUnderUtilized within CA Executive Insight. The Over value is presented as EfficiencyOverUtilized within CA Executive Insight.

The same metric name within CA Capacity Command Center is used for many different groups; therefore, CA Capacity Command Center prefixes the metric names by the parent group name to make them unique when represented in CA Executive Insight.

The CA Executive Insight server polls the CA Capacity Command Center metrics daily by default starting at 30 minutes past midnight. If the CA Capacity Command Center server or data is unavailable, CA Executive Insight retries polling every two hours until data is returned or the start of the next periodic interval poll cycle. CA Executive Insight requests the data hourly. Ideally, 24 data points would be returned (for each hour in the past day). However, if the CA Capacity Command Center server is unavailable or has not finished its daily data calculations by the polling time, fewer data points could be provided. Also, it is possible that the CA Capacity Command Center pre-calculation rollup process has not been run for several days. To compensate, CA Executive Insight polls data for several preceding days and fills in the missing data from the previous poll or updates data if previously polled. For the number of the preceding days to perform polling (Late Data Range), see the section, Create a Metric Connector for CA Capacity Command Center.

Important! CA Capacity Command Center based business indicators may show no data for a requested data interval, if CA Capacity Command Center data has not been polled or aggregated by the CA Executive Insight server. Polling by CA Executive Insight results in no data if the precalculation rollup process has not been run on the CA Capacity Command Center server for the latest three days of CA Capacity Command Center data.