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Understand [assign the value for CAVAM in your book] metrics representation within CA Executive Insight

The [assign the value for CAVAM in your book] metrics data selected for viewing on mobile devices is converted into CA Executive Insight business indicators and aggregated hourly and daily before they can be viewed.

Currently, CA Executive Insight represents two metrics of the [assign the value for CAVAM in your book] 's Efficiency category:

RxEfficiencyScore

This is presented as EfficiencyScore within CA Executive Insight.

RxEfficiencyScoreByOptimizationCategory

The Under value is presented as EfficiencyUnderUtilized within CA Executive Insight. The Over value is presented as EfficiencyOverUtilized within CA Executive Insight.

The same metric name within [assign the value for CAVAM in your book] is used for many different groups; therefore, [assign the value for CAVAM in your book] prefixes the metric names by the parent group name to make them unique when represented in CA Executive Insight.

The CA Executive Insight server polls the [assign the value for CAVAM in your book] metrics daily by default starting at 30 minutes past midnight. If the [assign the value for CAVAM in your book] server or data is unavailable, CA Executive Insight retries polling every two hours until data is returned or the start of the next periodic interval poll cycle. CA Executive Insight requests the data hourly. Ideally, 24 data points would be returned (for each hour in the past day). However, if the [assign the value for CAVAM in your book] server is unavailable or has not finished its daily data calculations by the polling time, fewer data points could be provided. To compensate for this, CA Executive Insight polls data for three preceding days and fills the data missing from the previous poll or updates data if previously polled.

Important! [assign the value for CAVAM in your book] based business indicators may show no data for a requested data interval, if [assign the value for CAVAM in your book] data has not been polled or aggregated by the CA Executive Insight server. Polling by CA Executive Insight results in no data if the precalculation rollup process has not been run on the [assign the value for CAVAM in your book] server for the latest three days of [assign the value for CAVAM in your book] data.