Managing CA Executive Insight › Customize the Basic Business Indicators

Customize the Basic Business Indicators

After selecting metrics to use as basic business indicators, you can optionally customize the business indicators. For each business indicator, you can assign categories, specify a description, or change the business indicator name, visualization type, unit of measure, or calculation type.

Note: You cannot change the metric that the basic business indicator corresponds to.

Follow these steps:

1. Select Metric Connectors, Connector to select the connector.
2. On Metric tab, mouseover the row containing the basic business indicator you want to update.

   The Update link appears in the last column of the row.

3. Click Update.

   A page lists the details of the business indicator.

4. Update the information in the Information section as required:

   Name

   Defines the name of the business indicator.

   Limits: Up to 255 characters.

   Description

   (Optional) Defines a description for the business indicator.

   Limits: Up to 512 characters.

   ID

   The internal identifier for the business indicator.

   Owner

   Owner name that created the business indicator. Updates by a different user do not change the owner details. This is a read-only field, and cannot be modified.

   Created/Modified

   The machine time stamp when the business indicator was last created and/or modified. This is a read-only field, and cannot be modified.

5. Specify a Title Image to assign graphics to business indicators. A default logo library is available or you can specify your own meaningful graphics. The graphics must be PNG, JPG, or GIF file types. The minimum size is 50 pixels by 30 pixels. The maximum size is 800 pixels by 500 pixels.

   Note: A PNG-24 with transparent background is highly recommended.

   Click the 'Add Image' button to select a custom image for the business indicator.

6. Assign categories to the business indicator in the Organization section as required using the arrow icons. You can also drag and drop categories.

   The Visibility value indicates whether or not the indicator is shown in the mobile application or catalog.

   Note: Before you can assign a business indicator to a category, you must create the category.

7. Update the information in the Measurement section as required:

   Type

   Indicates the type of business indicator.

   Source Name/Path/Connector

   Specifies the name, path, and connector of the source.

   If CA Executive Insight cannot verify the Source Path from the source connector, CA Executive Insight will display problem message(s) indicating 'Metrics not found for metric path: <metric path name>' or 'There is no measurement data for this Business indicator. There may be a problem with the source connector.'

   For an APM or CSV metric, you can edit the Source Path field to supply the correct path. For CSV, you should change the source path before the new data is uploaded to CA Executive Insight, so that the new source path in the CSV file can be validated. SOI will automatically update and the source path is then read only.

   Frequency

   Indicates the frequency of the polled value.

   Calculation Type

   Indicates the calculation type of the business indicator. Options are Average Aggregation and Sum Aggregation.

   Units

   Specify unit of measurement. Many default options are provided so you can easily select a unit of measurement. Some options include each, percent, currency (dollars, euros), data (bits, bytes, kilobytes), data rate (bits/second, megabits/second, gigabytes/second), time (milliseconds, minutes), time rate (/millisecond, /hour), and so on. You can also specify no units of measure or a custom unit of measurement specific to your organization.

   Note: Calculation Type and Units are not available for Business Indicators from CA SOI data connector.

8. Update the information in the Visualization Type and Visualization Defaults sections as required:

   Visualization Type

   Select from the available Visualization Type options, to determine the type of 'widget' to be used when the business indicator is displayed in a dashboard. Options are Line Chart, Status/Value, and Gauge.

   Line Chart

   CA Executive Insight automatically formats the line chart.

   Status/Value - Status Thresholds

   Selecting the Status/Value display options enable you to specify Status Thresholds. No Thresholds is the default, and then no further values are necessary.

   If you select 'Larger values are good' then Threshold values appear enabling you to enter the Caution and Danger values that are meaningful for your organization. Then, the Good value is automatically all values above the Caution threshold value.

   If you select 'Smaller values are good' then Threshold values appear enabling you to enter the Danger and Caution values that are meaningful for your organization. Then, the Good value is automatically all values below the Caution threshold value.

   Gauge Display Settings

   Specify the minimum and maximum values, and optional threshold settings, for the gauge widget. The values should be non-negative, whole numbers between 0 and 9999 (inclusive). See the 'Status/Value - Status Thresholds' field description for further details.

   Note: If you selected Calculation Type of Sum Aggregation, then the values entered here are per minute.

   Note: The Visualization section is not available for Business Indicators from SOI data connector.

9. Click Save.

   The changes are saved.

10. Repeat the previous steps to update the remaining basic business indicators as required.

    CA Executive Insight publishes IT metrics as business indicators from the APM instance to a mobile device.