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Publish IT Metrics to Mobile Devices › Configure connector for CA APM

Configure connector for CA APM

To retrieve IT metrics from a CA APM instance, you add an CA APM connector. You can retrieve metric data from multiple CA APM instances by adding multiple CA APM connectors.

Important! To understand your dashboard data, the following polling values are important. For Introscope, the selected metrics are polled once a minute. For [assign the value for wcem in your book], the selected metrics are polled once an hour.

Follow these steps:

  1. Log in to the Desktop UI.
  2. Click Metric Connectors under the Admin tab.

    The Metric Connector page opens.

  3. Click Add New, and select CA APM Connector from the drop-down list.

    The New CA APM Connector page opens.

  4. Complete the following fields:
    Name

    Defines the name of the connector.

    Limits: Up to 255 characters.

    Note: The connector name is used internally and does not need to match any value on the CA APM instance.

    Description

    (Optional) Defines a description for the connector.

    Limits: Up to 512 characters.

    Protocol

    Indicates a connection protocol. HTTP is supported.

    Host

    Specifies the fully qualified domain name or IP address or host name of the CA APM instance.

    • For CA APM and Introscope, specify the IP address or host name of the Enterprise Manager in a standalone environment or the MOM Enterprise Manager in a clustered environment.
    • For [assign the value for wcem in your book], specify the IP address or host name of the Customer Experience Manager TESS component.
    Port

    Specifies the port that the CA APM instance uses to communicate with the connector.

    Limits: 0-65365

    Notes:

    • For CA APM and Introscope, specify the web server port of the Enterprise Manager. The default CA APM web server port is 8081. This port is different from the Enterprise Manager port (5001) to which the Introscope Workstation and agents connect.
    • For [assign the value for wcem in your book], specify the port for the Customer Experience Manager TESS component. The default port is 80.
    • To identify the port, check the IntroscopeEnterpriseManager.properties file, which is located in the config subdirectory of your CA APM or Introscope installation.
    Username

    Specifies a user ID on the CA APM instance. Specify the administrator user or a user with privileges to invoke the Introscope and Customer Experience Manager web services.

    Password

    (Optional) Specified the password that corresponds to the Username value.

  5. Click Save.

    CA Executive Insight tests the connection. If a connection cannot be established, an alert is displayed.

    After the connection is verified, the Metrics tab lists the metrics available for the CA APM instance.