CA EEM Release Notes › Known Issues › Custom Reports Fails to Load or Takes a Long Time to Load

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Custom Reports Fails to Load or Takes a Long Time to Load

Symptom:

When I create a custom report and later try to view the custom report, it fails to load or takes 10 to 15 minutes or longer to load.

Solution:

You must restart the igateway service to load the custom report.

Note: For more information on how to start and stop iGateway services, see the Getting Started Guide.