CA EEM Release Notes › Known Issues › Unable to Launch CA EEM GUI After Uninstalling CA Integrated Threat Management

Unable to Launch CA EEM GUI After Uninstalling CA Integrated Threat Management

Valid on Windows Server 2003 SP2

Symptom:

I am unable to launch CA EEM GUI after uninstalling CA Integrated Threat Management that is installed on the same server as CA EEM.

Solution:

You may be unable to launch CA EEM GUI because CA Integrated Threat Management during uninstallation removes a <Spindle> tag from the Spin.conf file.

You must add the <Spindle> tag before the following section in the Spin.conf file to launch CA EEM GUI:

                  <version>8.1</version>
		  <directory/>
		  <config/>
		  <redirecthttps>true</redirecthttps>
		  <sendevents>true</sendevents>
</Spindle>

To look like:

<Spindle>
                  <version>8.1</version>
		  <directory/>
		  <config/>
		  <redirecthttps>true</redirecthttps>
		  <sendevents>true</sendevents>
</Spindle>