Implementation Guide › Installing CA Enterprise Log Manager › Installing a CA Enterprise Log Manager Server › Verify that the iGateway Process is Running › Stop the iGateway Daemon or Service

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Stop the iGateway Daemon or Service

The iGateway daemon or service is the process that handles all calls to the user interface for both CA EEM and CA Enterprise Log Manager. The process must be running for you to access either application. Use this procedure to stop the iGateway process. You might do this in preparation to restart the process or when removing a CA Enterprise Log Manager server from the network.

To stop the iGateway daemon or service

  1. Log in as the caelmadmin user for the CA Enterprise Log Manager server.
  2. Switch users to the root account with the following command: 
    su -
  3. Stop the igateway process with the following command: 
    $IGW_LOC/S99igateway stop

    S99igateway is the shut down script for the igateway process and is owned by the root account. When the igateway process starts, it runs under the caelmservice user account.