Release Notes › Known Issues › Agents and CA Adapters › Message Parsing Files Fail to Appear in Integration Wizard

Message Parsing Files Fail to Appear in Integration Wizard

Symptom:

After upgrading CA Enterprise Log Manager, when you open the integration wizard to edit an existing integration, or create a new one, Message Parsing files fail to appear. The XMP shuttle control where MP files normally appear is blank.

Solution:

You can increase the java heap size to eliminate this issue, and display MP files in the Integration Wizard.

1. Navigate to the iTechnology Directory at /opt/CA/SharedComponents/iTechnology and stop iGateway:

    ./S99igateway stop
   

2. Open the caelm-agentmanager.group file and locate the max heap size value as shown in bold in the following example:

    <JVMSettings>
   

                   <loadjvm>true</loadjvm>
   

                   <javahome>/usr/java/latest/jre</javahome>
   

                   <Properties name="java.endorsed.dirs=/opt/CA/SharedComponents/iTechnology/endorsed" >
   

                           <system-properties>java.endorsed.dirs=/opt/CA/SharedComponents/iTechnology/endorsed</system-properties>
   

                   </Properties>
   

                   <Properties name="initial heap size" >
   

                           <jvm-property>-Xms512m</jvm-property>
   

                   </Properties>
   

                   <Properties name="max heap size" >
   

                           <jvm-property>-Xmx768m</jvm-property>
   

                  </Properties>
   

           </JVMSettings>
   

3. Change the value as illustrated:

        <jvm-property>-Xmx1024m</jvm-property>
   

4. Save and close the file, and restart iGateway:

   ./S99igateway start