Administration Guide › Subscription › Upgrading to CA Enterprise Log Manager Version 12.5 through Subscription

Upgrading to CA Enterprise Log Manager Version 12.5 through Subscription

To upgrade CA Enterprise Log Manager to version 12.5, first upgrade to version 12.5 of the Log Manager product, then update all other CA Enterprise Log Manager modules, such as Content, Integration and Agent modules. You perform all upgrade tasks through Subscription.

Important! Upgrade the management CA Enterprise Log Manager server before you install any new CA Enterprise Log Manager servers in your network. Doing so allows the new servers to register properly.

To upgrade to CA Enterprise Log Manager version 12.5

1. Upgrade to Log Manager version 12.5.

   Note: The upgraded CA Enterprise Log Manager 12.5 user interface lists both Subscription Module and Subscription Service under the Administration tab, Services subtab. Subscription Module reflects the interface and functionality previous to the 12.5 update, and is present to help ensure proper communication between all CA Enterprise Log Manager servers during the upgrade to 12.5. Once you have upgraded the Log Manager product on a given CA Enterprise Log Manager server to version 12.5, use only Subscription Service to perform all further subscription tasks and configuration changes.

2. Update all other CA Enterprise Log Manager modules.

   Important! After you have performed Step 1, the upgraded CA Enterprise Log Manager 12.5 user interface lists both Subscription Module and Subscription Service. Use only Subscription Service, and not Subscription Module, to perform all further subscriptions tasks, including this step. Subscription Module is present only to help ensure proper communication between all CA Enterprise Log Manager servers during the upgrade to 12.5; do not use it to perform subscription functions post-upgrade.

3. If Agent or Connector modules were among the updates, install updated agents or connectors.
4. Reregister third-party and other CA products, like CA Access Control, that display CA Enterprise Log Manager reports in their native interfaces using the Open API calls.

   Completing this step updates the certificates that changed in this release. See the CA Enterprise Log Manager API Programming Guide for more information.

Note: For detailed information about performing these steps, see Upgrading to CA Enterprise Log Manager Version 12.5 through Subscription in the CA Enterprise Log Manager 12.5 Release Notes. Also, review the Release Notes for any Known Issues related to subscription upgrades.

More information:

Apply Subscription Updates to Agents and Connectors

How to Register a Product with CA Enterprise Log Manager