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View Global Subscription Status

The Subscription Service downloads and distributes selected subscription modules to your CA Enterprise Log Manager servers, either according to a schedule you configure or upon an on demand update. You can view the current subscription status of your CA Enterprise Log Manager servers through the Subscription Dashboard.

The Subscription Dashboard displays the progress of any updates a CA Enterprise Log Manager server is current downloading or installing. You can also see the state of any content updates currently in progress, and a list of all content updates previously installed.

To view the global status of subscriptions

  1. Click the Administration tab and the Services subtab.
  2. Click Subscription Service.

    The Global Service Configuration for the Subscription Service appears, with the Subscription Dashboard tab selected.

  3. To view the status of content updates, examine the Content Subscription Status window.

    If a content update is currently in progress, a progress bar and status messages indicate the status of the update. Click the Refresh button to display the most recent progress of the update.

  4. To view a list of all content updates installed to date, click Browse Catalog.

    The Content window appears. Click on a content type to display the name, date and version of all associated updates installed to date.

  5. To view the subscription status of any CA Enterprise Log Manager server, examine the Servers window.

    If an update is in progress on any CA Enterprise Log Manager server, a progress bar appears in the Progress column for that server. Click the Refresh button to display the most recent progress of the update.

    The Servers window also displays information for each CA Enterprise Log Manager server, including the following:

    State

    Displays the subscription state of a given CA Enterprise Log Manager server. Subscription states are Idle, Waiting, Downloading, Installing, Completed, and Failed.

    Message

    Displays any message relating to the subscription status of a given CA Enterprise Log Manager server.

    Date

    Displays the date of the last update action taken by a given CA Enterprise Log Manager server.