CA EEM Release Notes › Known Issues › Cannot Log Into CA EEM Server with a Custom Created User EiamAdmin

Cannot Log Into CA EEM Server with a Custom Created User EiamAdmin

Valid on Windows and Linux

Symptom:

I cannot log into CA EEM server with a custom created user "EiamAdmin". I receive an incorrect password error message.

Solution:

By default, CA EEM creates a user 'EiamAdmin' with administrative privileges during installation. When you try to login as "EiamAdmin", CA EEM always tries to authenticate based on the credentials of the default "EiamAdmin" user. Therefore, if you have a custom user "EiamAdmin" in your external directory or CA MDB, you cannot log into CA EEM with the custom "EiamAdmin" credentials.