Administration Guide › Subscription › Self-Monitoring Events for Subscription › Subscription Event Failures and Warnings › Component - <CompName> needs dependant component - <depComp> to be installed prior to its installation !!! Dependant component is not downloaded along with this update nor it was installed earlier. Hence the installation of this component is stopped

Component - needs dependant component - to be installed prior to its installation !!! Dependant component is not downloaded along with this update nor it was installed earlier. Hence the installation of this component is stopped

Reason:

The requested component named <ComponentName> in the message could not be installed on the subscription client because the client lacks a component on which the requested component depends and the download does not include the dependent component. This can happen if the client requests updates before its proxy has finished downloading the updates from the CA Subscription server. It can also happen when iGateway is not properly shut down.

Action:

Try the following actions to correct the problem:

• Review the update start time and frequency for the client in light of the update start time and frequency set for its proxy or proxies. See "Examples: Subscription Update Schedules" in the Implementation Guide for suggestions on how to stagger the downloads.
• If iGateway recently crashed, restart iGateway as the root user. Enter: $IGW_LOC/S99igateway start

  $IGW_LOC stands for the following path: /opt/CA/SharedComponents/iTechnology