Implementation Guide › Installing CA Enterprise Log Manager › Installation Troubleshooting › Import CA Enterprise Log Manager Message Parsing Files

Import CA Enterprise Log Manager Message Parsing Files

Symptom:

During installation, the CA EEM server did not successfully import the message parsing (.XMP) files. The message parsing files are required content for handling event logs from various event sources throughout your network. You must have the message parsing files to be able to insert events into the CA Enterprise Log Manager event log store.

The shell script mentioned in the procedure that follows is automatically copied to the named directory during installation.

Solution:

Import the message parsing files manually.

To import message parsing files

1. Access a command prompt on the CA Enterprise Log Manager server.
2. Log in with the caelmadmin account credentials.
3. Switch users to the root user with the following command:

   su -
   

4. Navigate to the directory, /opt/CA/LogManager/EEM/content.
5. Execute the following command:

   ./ImportCALMMP.sh
   

   The shell script imports the MP file content from the CA EEM server.