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How to List and Display CCID Information

When the CA Endevor InfoMan Interface is active, users can produce a list of available CCIDs by wildcarding the CCID field. The CCID list can be produced when requesting the following stand-alone actions in foreground and when generating SCL for execution in batch.

The interface searches the Change and Problem records in InfoMan and returns a list of CCIDs that have an InfoMan type of ACTION, an InfoMan status other than CLOSED, and meet the wildcard criteria.

Note: Wildcarding CCIDs is not allowed when building packages. When a CCID value is fully specified, a list is not produced. If no InfoMan records meet the wildcard criteria, a CCID prompt panel appears. The user can type either a fully specified CCID or a wildcarded CCID on this panel. This search process can be repeated multiple times if necessary.

From the CCID list, you can either view InfoMan correlation information for one or more CCIDs on the list, or select one of the CCIDs for the action being requested.

Important! If you use the CA Endevor InfoMan Interface, make sure you set up all your CA Endevor SCM systems to require CCIDs. For more information, see the Administration Guide.

When using the CA Endevor InfoMan Interface, CA Endevor SCM CCIDs must start with an alpha character. In addition, InfoMan stores only the first eight characters of the CA Endevor SCM CCID.