Working on Mart › Connect to Mart › Retrieve Forgotten Mart Password

Retrieve Forgotten Mart Password

If you have forgotten the password to connect to the Mart, you can retrieve it using the Forgot Password link on the Connect to Mart dialog.

Follow these steps:

1. Click File, Mart, Connect, and click Forgot Password.

   Note: To use this option, SMTP settings must be configured in the CA ERwin Mart Administrator Settings page.

2. Complete the following fields:

   Server Name

   Defines the name of the web server where you have installed the Mart.

   Port

   Defines the port number to access the web server.

   Use IIS

   Specifies that you want to use the IIS web server to connect to Mart. This check box is enabled only if you have configured IIS.

   Use SSL (https)

   Specifies that you want to connect to the Mart through a secured connection. Select this check box only if you have implemented SSL.

   Application Name

   Defines the application name of the Mart that you want to connect to.

   User Name

   Defines your user name as registered in the Mart.

   Email Address

   Defines your email address as registered in the Mart.

3. Click Submit.

   A new password is generated and sent to your registered email address.