Known Issues › Crystal Reports Developer menu item in CA ERwin DM and Edit Design in CA ERwin Report Viewer are disabled

Crystal Reports Developer menu item in CA ERwin DM and Edit Design in CA ERwin Report Viewer are disabled

Suppose that you have an existing installation of CA ERwin Data Modeler release 8 and SAP Crystal Reports 2011. If you then install CA ERwin Data Modeler release 9, uninstall SAP Crystal Reports 2011, and install Crystal Reports 2008, the Crystal Reports Developer menu item under the Tools menu is disabled in CA ERwin Data Modeler release 9. Further, in CA ERwin Data Modeler release 8, the Crystal Reports Developer menu item under the Tools menu is disabled.

Workaround:

1. Open Registry Editor and delete the following keys:
   • For 64-bit Windows OS, delete

     HKEY_LOCAL_MACHINE\Software\Wow6432Node\SAP BusinessObjects

   • For 32-bit Windows OS, delete

     HKEY_LOCAL_MACHINE\Software\SAP BusinessObjects

   • Delete HKEY_CURRENT_USER\Software\CA\ERwin Data Modeler\9.0\Crystal Reports Path
   • Delete HKEY_CURRENT_USER\Software\CA\ERwin Data Modeler\8.2\Crystal Reports Path
2. Launch CA ERwin Data Modeler, the Crystal Reports Path for Crystal Reports 2008 is recreated for respective releases and the Crystal Reports Developer menu item is enabled.