Sites running CA Service Desk can have CA Dispatch automatically open CA Service Desk tickets for unexpected product abends with CADDSPL.
Business Value
Use of this interface provides your enterprise with an immediately recorded notification of the identified problem so that it can be quickly addressed before causing more serious problems with CA Dispatch that could impact your system operations and the archiving of your critical reports.
More Information:
For more information, see the Update CAISDI Parameters step in the CA Dispatch Installation Guide, and also the CA Common Services for z/OS CA Service Desk Integration Guide.
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