Installation Guide › Troubleshooting › Troubleshooting on Windows › Install Failed with 'Error starting 'dxadmind''

Install Failed with 'Error starting 'dxadmind''

Valid on Windows 2008

Symptom:

My installation of Directory failed and I got the error message Error Starting 'dxadmind'.

Solution:

This occurs if IPv6 has been disabled, but the tunnel from IPv6 to IPv4 has not been disabled.

To fix this problem

1. Disable IPV6 and enable only IPV4.
   1. Go to Control Panel, Network and Sharing Center.
   2. Click the View status of the Connection.
   3. Click the Properties.
   4. Untick the Internet Protocol Version 6 (TCP/IPv6).
   5. Click OK.
   6. Repeat for all connections.
2. Disable the IPv6 to IPv4 tunnel.
   1. Open a Run prompt.
   2. Type the following then click OK:

      services.msc
      

   3. Find the IP Helper service and stop it.
3. Install Directory.