Administration Guide › Using DXmanager › Troubleshooting DXmanager › Diagnose a Problem with DXmanager

Diagnose a Problem with DXmanager

If you have problems with DXmanager, you may need to provide diagnostic information to CA support staff.

You can configure DXmanager to log all activity by

1. Open the DXmanager web.xml file found at:
   • Windows: %DXWEBHOME%\webapps\dxmanager\WEB-INF\web.xml
   • UNIX: $DXWEBHOME/webapps/dxmanager/WEB-INF/web.xml
2. To log all events, set the DXmanagerDebug parameter to 255. To disable logging, set the parameter to 0.

   <servlet>
       <servlet-name>DXmanagerServlet</servlet-name>
       <servlet-class>com.ca.directory.dxmanager.server.DXmanagerServlet</servlet-class>
       <load-on-startup>1</load-on-startup>
       <init-param>
           <param-name>DXmanagerDebug</param-name>
           <param-value>255</param-value>
       </init-param>
   </servlet>
   

3. Restart dxwebserver.

Diagnostic information will now be written to the dxwebserver log at:

• Windows: %DXWEBHOME%\log\catalina.out
• UNIX: $DXWEBHOME/log/catalina.out