Considerations for Open File Migration

Make sure that you consider the following points while migrating open and locked files:

While performing the migration, if a file is found to be open at the destination computer, the file is not considered for migration. For example, if a .ppt file is open at the destination computer, the .ppt file is not migrated.
The event log contains information about all the files that have not been migrated because of being open at the destination computer. You do not receive any UI message in this context.
If CA DMM fails to migrate open and locked files and logs the error in the event log, you can try the following steps to troubleshoot the error:
- Check that the Volume Shadow Copy Service (VSS) and its dependencies are not disabled.
- Review the troubleshooting article available at the Microsoft website http://support.microsoft.com/kb/940184.
Backup of the FAT32 systems is possible only if you have at least one valid NTFS partition on the same disk.