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CA Support Online is an online product support and service system available on the Internet from CA. It contains an extensive Knowledge Base that allows you to retrieve many types of product-related information with a single search. Support Online also provides full product downloads.
The best features of CA's prior online support systems are fully integrated into CA Support Online. These include:
CA Support Online support.ca.com offers everything that the previous online sites offered, and much more.
With a current version of a browser and without logging in, you have access to a considerable amount of information on the website. This includes access to FAQs, published solutions (for channel products only), compatibilities, virus signatures, news, CA user group information, and support services, and to perform general Knowledge Base searches.
For full access to all the services related to your licensed products, including published solutions, license keys, newsgroups, Hyper Subscriptions, product and documentation downloads, and issue management, you must log in. These areas require that you are a registered user. You can create an account on the main page, if needed.
The Technical Support Phone Services Directory lists each CA product and the telephone number to call for primary support for that product. To access the directory, click the Contact Us link on support.ca.com.
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