Operating CA Dataquery › Correcting a Mistake

Correcting a Mistake

If you make a mistake while using CA Dataquery, you will see a highlighted message on the message line. Access the available help according to the following steps:

Operation

Step 1

Receive error message.

Step 2

Press <PF1> HELP.

Step 3

View error message HELP information.

If you understand error message Help, press <PF2> and follow directions to correct the error.

If you do not understand error message Help, press <PF1> and read Help for the panel/menu.

If you do not understand online Help, see the documentation.

If you do not understand online Help or the documentation, contact your CA Dataquery Administrator.

Step 4

Correct error condition, if directed.

Step 5

Proceed with CA Dataquery session.

Example

Note the error message on the message line.

Step 1

Receive error message.

=>
DQ240E - THE CURSOR IS NOT ON A LINE THAT CAN BE USED BY THE FUNCTION
----------------------------------------------------------------------DQA50
DATAQUERY: DIRECTORY OF QUERIES                     START WITH: ___________
---------------------------------------------------------------------------
       QUERY NAME         |   TYPE   |   USED   |     DESCRIPTION
---------------------------------------------------------------------------
  QUERY1                  | QUERY    | 11/07/10 |
  QUERY2                  | QUERY    | 11/07/10 |
                          |          |          |
                          |          |          |
                          |          |          |
                          |          |          |
------ LAST PAGE ---------------------------------------------------------
<PF1> HELP         <PF2> SIGN-OFF       <PF3> EXECUTE     <PF4> SUBMIT
<PF5> NOT USED     <PF6> NOT USED       <PF7> BACKWARD    <PF8> FORWARD

Step 2

Press <PF1> HELP.

When the error message appears, you can ask for error message Help. To get an expanded explanation of the message, press <PF1> HELP. The HELP PANEL FOR ERROR MESSAGE appears like the following example.

=>

 ------------------------------------------------------------------------DQ240
 DATAQUERY:  HELP PANEL FOR ERROR MESSAGE
 ----------------------------------------------------------------------------


   DQ240E - THE CURSOR IS NOT ON A LINE THAT CAN BE USED BY THE FUNCTION

    CAUSE:  The function that you requested via the PF key requires that the
            cursor be positioned on a line containing the object of the
            requested function.  The cursor is currently on a line that does
            not contain an object that the function can use.

    ACTION: Position the cursor on the line containing the object
            of the function and press the appropriate PF Key again.





 -----------------------------------------------------------------------------
 <PF1>  PANEL HELP  <PF2>  RETURN

Step 3

Press <PF1> HELP again.

If, after reading the error message Help, you want more information, you can press <PF1> Panel Help and get helpful information. You see the following panel.

=>

 ------------------------------------------------------------------------DQA51
 DATAQUERY:  DIRECTORY OF QUERIES HELP PANEL - PAGE 1
-----------------------------------------------------------------------------

      DESCRIPTION:

      The "Directory of Queries" panel displays a list of queries the
      associate user may execute.  This panel allows you to select one of the
      queries and execute it on-line or submit it for batch execution.  You
      arrived at this panel after signing on to DATAQUERY as an Associate
      User.  All Associate Users may use this panel.

      -------------------------------------------------------------------



 -----------------------------------------------------------------------------
 <PF1>  NOT USED   <PF2>  RETURN       <PF3>  NOT USED     <PF4>  NOT USED
 <PF5>  NOT USED   <PF6>  NOT USED     <PF7>  BACKWARD     <PF8>  FORWARD

After you read the description of the Panel Help panel, you can return to the original panel and make an appropriate entry. Press <PF2> Return.

Step 4

Read the documentation.

If you prefer, you can look up the error message in your documentation. The reasons and actions given match the information provided on the online Help panel.

Step 5

Call your CA Dataquery Administrator for help.

If you are unable to understand what happened after consulting the resources provided by CA Dataquery and your documentation, get ready to ask your CA Dataquery Administrator for help. First, make notes about what you did before the error occurred, the error message number and text, and obtain screen prints, if possible. It would also be a good idea to try to repeat the steps that caused the error. Not only will it help you document your problem, but you might uncover the cause of the error.