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Example

The following sample contains an x where CA Dataquery expected a number. Note the error message on the message line.

Step 1

Receive error message.

=> DQ240E - THE CURSOR IS NOT ON A LINE THAT CAN BE USED BY THE FUNCTION --------------------------------------------------------------------------DQA50 DATAQUERY: DIRECTORY OF QUERIES START WITH: _______________ ------------------------------------------------------------------------------- QUERY NAME | TYPE | USED | DESCRIPTION ------------------------------------------------------------------------------- QUERY1 | QUERY | 11/07/10 | QUERY2 | QUERY | 11/07/10 |

Step 2

Press <PF1> HELP.

When the error message appears, you can ask for error message Help. To get an expanded explanation of the message, press <PF1> HELP. The HELP PANEL FOR ERROR MESSAGE appears like the following example.

=> --------------------------------------------------------------------------DQ240 DATAQUERY: HELP PANEL FOR ERROR MESSAGE ------------------------------------------------------------------------------- DQ240E - THE CURSOR IS NOT ON A LINE THAT CAN BE USED BY THE FUNCTION CAUSE: The function that you requested via the PF key requires that the cursor be positioned on a line containing the object of the requested function. The cursor is currently on a line that does not contain an object that the function can use. ACTION: Position the cursor on the line containing the object of the function and press the appropriate PF Key again.

Step 3

Press <PF1> HELP again.

If, after reading the error message Help, you want more information, you can press <PF1> Panel Help and get helpful information.

=> --------------------------------------------------------------------------DQA51 DATAQUERY: DIRECTORY OF QUERIES HELP PANEL - PAGE 1 ------------------------------------------------------------------------------- DESCRIPTION: The "Directory of Queries" panel displays a list of queries the associate user may execute. This panel allows you to select one of the queries and execute it on-line or submit it for batch execution. You arrived at this panel after signing on to DATAQUERY as an Associate User. All Associate Users may use this panel. ------------------------------------------------------------------- ------------------------------------------------------------------------------- <PF1> NOT USED <PF2> RETURN <PF3> NOT USED <PF4> NOT USED <PF5> NOT USED <PF6> NOT USED <PF7> BACKWARD <PF8> FORWARD

Step 4

Read the documentation.

If you prefer, you can look up the error message in your documentation. The reasons and actions given match the information provided on the online Help panel.

Step 5

Call your CA Dataquery Administrator for help.

If you are unable to understand what happened after consulting the resources provided by CA Dataquery and your documentation, get ready to ask your CA Dataquery Administrator for help. First, make notes about what you did before the error occurred, the error message number and text, and obtain screen prints, if possible. It would also be a good idea to try to repeat the steps that caused the error. Not only does it help you document your problem, but you might uncover the cause of the error.