Using the Printer Control

Printer Control is an administrative function that is used solely for query reports routed to your site's network printers. For example, a user needs to reprint a query report due to a printer malfunction, or a query report needs to be stopped due to a priority need for the network printer by another user. Printer Control allows a CA Dataquery Administrator to handle these and other types of problems with your site's network printers.

Functions

A CA Dataquery Administrator can perform the following printer functions from the Directory of Spooled Print panel:

Stop an active query report
Restart the report from the point that it was stopped
Restart the report from page one
Flush the active query report from the print queue

Action

Access the Administrative Menu and select the Printer Control option, or use the PRINTER command from the command line after a query or dialog has been executed and the report destination is to a network printer. CA Dataquery displays the Directory of Spooled Print panel, an example of which follows:

Sample Directory of Spooled Print (DQKI0)

 =>
 Place the cursor on a name and press the appropriate PFKey.
 ------------------------------------------------------------------------DQKI0
 DATAQUERY:  DIRECTORY OF SPOOLED PRINT
 -----------------------------------------------------------------------------
 PRT ID |    REQUESTING USER               | STATUS | P-CMD |     DATE/TIME SENT
 -----------------------------------------------------------------------------
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
        |                                  |        |       |
 -----------------------------------------------------------------------------
 <PF1>  HELP       <PF2>  RETURN        <PF3>  GO          <PF4>  STOP
 <PF5>  RESTART    <PF6>  FLUSH/CANCEL  <PF7>  BACKWARD    <PF8>  FORWARD

Panel Description

The following describes each column of the Directory of Spooled Print panel.

PRT ID: Network printer ID.
REQUESTING USER ID: ID of CA Dataquery user who executed the query.
STATUS: The status of the query or dialog in the print queue.
P-CMD: Indication that a command has been issued and is pending execution.
DATE / TIME SENT: Date and time the request was queued for the printer.

Note: The network printer ID can be the user's default network printer ID, that is defined to CA Dataquery from the Profile panel, or another network printer ID that is valid for the user's site.

A command that is issued after the print request, is placed in the P-CMD column until the command is processed. For example, if you submit a print request to a network printer and use <PF4> STOP to stop the print, the STATUS remains ACTIVE and P-CMD is STOP until the stop is processed. When the stop is processed, the STATUS reads STOP.

Status Column

The Directory of Spooled Print panel displays three statuses in the STATUS column.

ACTIVE: The query report is printing on the network printer.
READY: The query is in the print queue awaiting print.
STOP: The user has stopped the printing of the query report.

P-CMD Column

The Directory of Spooled Print panel displays four commands in the P-CMD column.

STP: The user has stopped the printing of the query report.
RST: The user has restarted the printing of the query report from the beginning.
FSH: The user has canceled the printing of the query report.
GO: The user has restarted the printing of the query report from the stop point.

PF Keys

Key	Objective	Result
CLEAR	Return to Main Menu.	Return to the Main Menu.
<PF1> HELP	Display HELP panel.	CA Dataquery displays the HELP panel.
<PF2> RETURN	Return to previous panel.	Previous panel or Main Menu is displayed.
<PF3> GO	Restart a stopped query report from stop point.	Restarts a stopped query report from stop point.
<PF4> STOP	Stop an active query report.	Stops an active query report.
<PF5> RESTART	Restart active query report from the beginning.	Restarts an active query report from the beginning.
<PF6>FLUSH/CANCEL	Remove a query report from the print queue.	Flushes a query from the print queue.
<PF7> BACKWARD	Scroll to previous screen of printer IDs, if any.	Displays previous printer IDs, if any.
<PF8> FORWARD	Scroll to next screen of printer IDs, if any.	Displays more printer IDs, if any.

Note: Use the FLUSH/CANCEL function with caution. Any querys that are accidentally flushed from the print queue, or are canceled while printing, cannot be restarted and have to be reexecuted.