001

01

N

N

This is normally an internal error. Check to ensure that a batch
program using a User Requirements Table with OPEN=USER specified
is not issuing a CA Datacom/DB request prior to the OPEN
command. There is an
accompanying Master List dump
with:

REASON--ERROR M. T. FAILURE JOB--nnn-aaaaaaa TASK-

No task or reason code is
displayed. When calling CA Support have the multi-tasking Statistics and Diagnostics Area
(PXX) Report and the dump from
the region with the abend. For information about contacting
CA Support, see Troubleshooting.

Request the PXX report with the following statement:

REPORT
AREA=PXX,DUMPS=FULL

Both the PXX Report and the region dump are required for CA Support to diagnose the problem

Collect the documentation and contact CA Support. For information about contacting CA Support, see Troubleshooting.

031

1F

N

N

This is normally an internal error. It can occur when using the XCF protocol to connect an application to a Multi-User Facility. A dump is produced on the application SNAPER sysout.

If the problem occurs again, issue a console SNAP command to the associated Multi-User Facility. Collect documentation from the application job as well as the Multi-User Facility and contact CA Support.

032

20

N

N

This is normally an internal error. It can occur when using the XCF protocol to connect an application to a Multi-User Facility. A dump is produced on the application SNAPER sysout.

If the problem occurs again, issue a console SNAP command to the associated Multi-User Facility. Collect documentation from the application job as well as the Multi-User Facility and contact CA Support.

033

21

N

N

This is normally an internal error. It can occur when using the XCF protocol to connect an application to a Multi-User Facility. A dump is produced on the application SNAPER sysout.

If the problem occurs again, issue a console SNAP command to the associated Multi-User Facility. Collect documentation from the application job as well as the Multi-User Facility and contact CA Support.

034

22

N

N

This is normally an internal error. It can occur when using the XCF protocol to connect an application to a Multi-User Facility. A dump is produced on the application SNAPER sysout.

If the problem occurs again, issue a console SNAP command to the associated Multi-User Facility. Collect documentation from the application job as well as the Multi-User Facility and contact CA Support.

035

23

N

N

This is normally an internal error. It can occur when using the XCF protocol to connect an application to a Multi-User Facility. A dump is produced on the application SNAPER sysout.

If the problem occurs again, issue a console SNAP command to the associated Multi-User Facility. Collect documentation from the application job as well as the Multi-User Facility and contact CA Support.

036

24

N

N

This is normally an internal error. It can occur when using the XCF protocol to connect an application to a Multi-User Facility. A dump is produced on the application SNAPER sysout.

If the problem occurs again, issue a console SNAP command to the associated Multi-User Facility. Collect documentation from the application job as well as the Multi-User Facility and contact CA Support.