Reason:
The Service Desk Integration (SDI) interface is not available. This is only a warning message because the situation does not affect the MUF.
In the message text, the n in RC=n is the return code passed back from the CAISDI interface. In the message text, the r in REASON=r is the reason passed back from the CAISDI interface.
Action:
If you want the SDI interace to be up and operational, take the appropriate action to make it so using the SDI_ABEND_1 MUF startup option. If the SDI interace is up and operational and you receive this message, contact CA Support with the values of the RC= and REASON= in the message text.
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