AutoInfo Process › Create the AutoInfo report

Create the AutoInfo report

The AutoInfo process provides a standardized report for each MUF at the client site. The report can be used to document current environmental information and problem documentation.

In addition to the report created at the user site, the AutoInfo function can generate a sequential file with the same information in DSV format. This file is easily included in an FTP file sent to support. When working with CA Support on an issue, the user site can use AutoInfo to easily and quickly document the MUF environment.

By providing this information, the user is free from spending additional time collecting the background information and CA Support is able to assist in quicker problem resolution.